Terms & Conditions

1. Business and website identity

This website is operated under the Vert Essence Wellness name. Business and contact information published on the website forms part of these terms.

2. Use of this website

You may browse and use this website for personal, non-commercial purposes. Please do not attempt to disrupt the site, misuse forms, or submit content that is unlawful or harmful.

3. Informational content and medical disclaimer

Everything on this website is general information. It is not medical advice, diagnosis or treatment, and it is not a substitute for a consultation with a qualified provider.

Service descriptions are provided for general information. They do not constitute an offer, a guarantee of eligibility, or a claim of any particular outcome.

4. Appointments and requests

Submitting an appointment request expresses a preference. It does not reserve a time. An appointment exists only when a member of our team confirms it with you directly.

5. Payments and refunds

No payments are collected through this website. Any payment, deposit or refund arrangements are explained directly before a booking is confirmed.

6. Memberships and renewals

Membership and package summaries are provided for general information. Current prices, inclusions, renewal cycles and validity are explained directly before enrolment.

7. Cancellation and rescheduling

Cancellation and rescheduling arrangements may vary by service or plan. The applicable terms are provided before a booking or enrolment is confirmed.

8. Accounts

This website does not currently offer user accounts. Visitors are responsible for providing accurate information when making an inquiry.

9. Intellectual property

The text, layout, brand assets and imagery on this website belong to Vert Essence Wellness or are used with permission. Please do not reproduce them without consent.

10. Third-party links

Where this website links to another organisation, we are not responsible for that site's content, terms or privacy practices.

11. Privacy

Information you send through a form is handled as described in our Privacy Policy. Please do not send medical history or sensitive health details through a general form.

12. Limitation provisions

To the extent permitted by applicable law, Vert Essence Wellness is not responsible for indirect loss arising from use of this website or reliance on general website content. Nothing in these terms excludes rights that cannot legally be excluded.

13. Governing law

These terms are interpreted under the laws applicable to the business and the visitor. Mandatory consumer rights remain unaffected.

14. Changes to these terms

These terms may be updated as the business is established. The last updated date at the top of this page reflects the most recent change.